Returns Policy

Author: Admin  

WHAT can be returned?
Damaged, defective or perished stock can be returned for replacement.
Long Track Pantry products must include use by date and label.

WHEN do items need to be returned by?
Items need to be returned within 21 days of purchase.

WHERE do items need to be returned to?
Long Track Pantry, Riverside Drive, Jugiong, NSW, 2726

HOW do customers return items?
In person or by post

SHIPPING for returns?
Where Long Track Pantry accepts responsibility for the defect, we will pay all freight within Australia

CREDIT for returns?
Items will be replaced where possible, or refunded if no replacement stock is available.

Instore return option?
Returns to the Long Track Pantry must occur between 8am and 4pm Wednesday to Monday.  Please note that no-one in store may be authorised to issue an immediate replacement.