The team at the Long Track Pantry respect your privacy and personal information. The Long Track has endeavoured to provide a reasonable level of protection for all information which flows through this website. We are extremely careful to make sure your information is only used for the purpose which it was intended and will not be shared with any unauthorised third parties.

Security

The Long Track has been careful to ensure that this website has up to date security and all transactions are processed through secure EPOS facilities. Credit Card details are not stored or recorded except to the extent that they are processed and all personal information is kept confidential. This website supports SSL security and has a regularly updated firewall.

Data collection

Long Track Pantry collects data and sales information from this website for the purposes of improving our services. This information is collated automatically and does not include any personal information.

Delivery policy

Long Track Pantry deliver within Australian borders only using Australia Post delivery services. All orders will be packaged and dispatched within 7 working days. Any items which are out of stock will be dispatched as soon as possible.

Refunds or exchanges

Long Track Pantry will happily exchange any unsatisfactory products within 30 days of purchase. Please ensure you can provide the product as received & proof of purchase. The Long Track kitchen uses fresh seasonal ingredients and small batch production for all our pantry products. Where there is seasonal variation, there is variation in the cooking and the flavours of our preserves. We embrace this variation and continue to try new combinations and recipes to continuously improve our products for the people who love them; feedback is welcome, but please be kind.

All prices on the website is Australian Dollars (AUD)